Mine still gives a download speed of 15-20 Mbps on the 30 mb package while my friend using the new router gets almost full 28-30mbps speed!Will that be a good excuse to request for free upgrade to get the new set up box without getting declined ? I also noticed the new router's signal is stronger then the old router which was installed more than 5 year ago. You can also install individual apps, such as the YouTube for Android TV, by installing the apk file in thumb drive. You can install any apps available in Google Play Store installed inside the box. mine remote rosak and is 1st gen man they treat me like thisĬan i install cody with this divece.and how?
They dont even allow me to change to new one even though mine is fucking rosak they say go TM point buy for RM300 something and they got sell the remote for Rm25. Other than that, just go for community support. However, any action from customer regarding this issue under customer responsibilities.įor any further assistance or feedback, kindly e-mail us at Alternatively, you may also contact TM at 100 (charges for calls from mobile services apply according to Telco providers). Regarding the access for Google Play Store issue, we regret to inform you that TM does not provide any support for access for Google Play Store either pre-install or install by customers.
We would like to apologise on the unpleasant experience that you have encountered. Referring to the e-mail dated 31st October 2016 on the request. I emailed to tm customer service about this new hardware and it can access Google Playstore and they come out with this answer Installed YouTube for Android TV 1.3.8 in Huawei EC6108V8 STB of UniFi HyppTV How did you connect your wifi thru EC6108V8 STB? I have tried to connect wifi on my EC6108V8 STB but it just won't work? any setting need to adjust?Īfter enable WiFi with the steps above, need to restart the STB for it to take effect. I asked them for a new stb but they said I wont get a new one coz the old one is still working.ĭoes our contract renewed if we upgrade the stb? I just upgraded my unifi to 30mbps but they didnt gimme a new stb. Usually unifi extend the warranty for another year if you upgrade the package. Unifi team also replaced my old stb with the new one. They will arrange technician come to our house and get replacement STB. He teach me to call 100, and tell them that the STB is damaged. They said only will replace if there is technical issue. How did u applied for the replacement? i tried chatting with TM customer service.
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